This privacy policy applies to all services and platforms of l444. By continuing to use the site, you are considered to have accepted all terms of this policy. Our Terms and Conditions are related to this policy and should be read together with it.
1. Definitions and Scope
In this document, "l444", "we", and "our" refer to the organisation that operates the l444bet.cam platform. "User", "you", and "your" refer to any person who visits this site or creates an account. "Personal information" refers to any information that can directly or indirectly identify you.
This privacy policy applies to l444's entire website, mobile application, and other digital channels. It is in effect whenever you register, log in, deposit, withdraw, or use any service on the platform.
l444 provides services to users in Bangladesh and is committed to complying with applicable data protection laws and regulations. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
2. Data Collection
l444 collects information from users through various methods. The types of information collected are described below:
2.1 Information Collected at Registration
When creating an account, we collect the following information:
- Full name (as per national identity card)
- Date of birth (for age verification)
- Mobile number (linked to bKash, Nagad, or Rocket)
- Email address
- Password (stored in encrypted form)
- Current address
2.2 Identity Verification Information (KYC)
To maintain a secure environment and ensure the safety of financial transactions, l444 follows a Know Your Customer (KYC) process. As part of this, the following documents may be requested:
- Scanned copy of National Identity Card (NID) or passport
- Recent photograph of the individual
- Bank or mobile banking account details
2.3 Automatically Collected Information
Some information is collected automatically while using the platform:
- IP address and device identifier
- Browser type and operating system
- Time of visit and list of pages visited on the site
- Referral source (which page you came from)
- Session duration and click patterns
2.4 Financial Transaction Information
During deposits and withdrawals, relevant mobile banking details (bKash, Nagad, Rocket, Upay) or bank account information are recorded. This information is used solely for processing transactions and preventing fraud.
3. Purpose of Data Use
Information collected by l444 is used for specific and defined purposes. Data is not processed without a purpose or unnecessarily.
3.1 Account Management
Your registration information is used to create, manage, and keep your account secure. This information is essential for login verification, password recovery, and monitoring account activity.
3.2 Processing Financial Transactions
Financial information is used to securely complete deposit and withdrawal processes. Relevant details are verified for transactions made via bKash, Nagad, Rocket, Upay, and bank transfers.
3.3 Customer Support
Your information is used to provide support via 24/7 live chat and email. It helps maintain a history of issue resolution and deliver better service in the future.
3.4 Security and Fraud Prevention
Activity on the l444 platform is monitored using both automated and manual methods to prevent misuse, fraudulent activity, and unauthorised access.
3.5 Service Improvement
Overall usage patterns are analysed to improve user experience and service quality. This analysis is done in aggregate, not at an individual level.
l444 never sells your personal information to third parties for advertising or marketing purposes. No processing is carried out beyond the specific purposes for which data is used.
4. Sharing Data with Third Parties
l444 may share information with third parties in limited and specific circumstances. These circumstances are described in detail below:
4.1 Payment Processors
Necessary transaction information is shared with mobile banking service providers (bKash, Nagad, Rocket, Upay) and banks to complete deposit and withdrawal processes. These parties follow their own privacy policies.
4.2 Technology and Gaming Partners
Operational connections are maintained with Evolution, Pragmatic Play Live, and other gaming studios to ensure uninterrupted gaming services. However, your personal identity information is not disclosed to these parties.
4.3 Legal Obligations
It may be necessary to provide information in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities. In such cases, l444 will fulfil its legal obligations and will try to notify the user where possible.
4.4 Fraud Prevention Agencies
Information about suspicious activity may be shared with recognised fraud prevention agencies to protect the security and integrity of the platform.
5. Data Storage and Security
5.1 Retention Period
Information is retained for as long as your account is active and for as long as necessary after account closure to meet applicable legal obligations. Financial transaction records are generally kept for up to five years.
5.2 Security Measures
l444 uses industry-standard security technology to protect your information:
- SSL (Secure Sockets Layer) encryption — on all data transfers
- Password hashing — stored passwords are never kept in plain text
- Two-Factor Authentication option
- Regular Security Audits
- Restricted staff access — only authorised staff can access data
5.3 Response to a Data Breach
If a Data Breach occurs for any reason, l444 will promptly notify affected users and take the necessary steps to minimise harm.
6. Cookie Policy
When you visit the l444 site, cookies may be stored in your browser. Cookies are small text files that help improve the website experience.
6.1 Types of Cookies
- Essential Cookies: Required for the basic functioning of the site (login sessions, security). These cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, display settings).
- Analytics Cookies: Help monitor site usage patterns and improve service quality. These cookies do not identify you personally.
6.2 Cookie Control
You can choose to accept or reject cookies from your browser settings. However, please note that disabling essential cookies may affect some important functions of the site.
7. User Rights
As an l444 user, you have the following rights over your own information:
7.1 Right to Access
You may ask l444 at any time what information is stored about you, how it is being used, and which third parties it has been shared with.
7.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or via the support team.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, it may not be possible to immediately delete all information in cases of legal obligations or ongoing investigations.
7.4 Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted — for example, when there is a dispute about the accuracy of the data.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact l444's support team via live chat or email. We provide support in both Bengali and English.
For rights related to responsible gaming and self-exclusion options, please read our Responsible Gaming page. Detailed guidance is available there.
8. Protection of Minors
All services at l444 are for persons aged 21 and above only. l444 makes every effort to completely prevent the collection or processing of information from minors (under 21).
Date of birth is verified at registration, and in suspicious cases, proof of age documents are requested during the KYC process. If an account created by a minor comes to our attention, that account will be closed immediately and the related information will be deleted.
If you become aware that a minor has created an account on l444, please notify our support team immediately.
9. Third-Party Links
The l444 platform may sometimes contain references to third-party websites. If you access those external sites, the privacy policies of those sites will apply. l444 is not responsible for the content or privacy practices of third-party sites.
You are advised to read the privacy policy of any third-party site before visiting it.
10. Policy Changes
l444 reserves the right to update or change this privacy policy at any time. If any significant changes are made, a notification will be sent to the registered email address or clearly announced on the site.
The date on which the revised policy takes effect will be noted at the top of this page as the "Last Revised" date. Continued use of the site after changes are made will be taken as acceptance of the new policy.
To learn more about our services, rules, and privacy policy, visit our About Us page. Detailed information about l444's operations and commitments is available there.
11. Contact
If you have any questions, comments, or requests regarding this privacy policy, please contact us directly:
Privacy Contact
Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
For answers to common questions, you can visit our Frequently Asked Questions (FAQ) page. It has answers to many common questions compiled in one place.