For ages 21 and above

l444 Responsible Gaming — Stay Safe and Informed

Gaming is enjoyable when it is a form of entertainment. But when control is lost, it can become a problem. At l444, we want every member to play with awareness, safely, and on their own terms.

21+ Age Requirement Mandatory

Self-Exclusion Tool

24/7 Support

When Does Gaming Become a Problem?

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All casino and betting activities at l444 are for those aged 21 and above only. Allowing a minor to open or use an account is strictly prohibited. Proof of age may be verified if there is any doubt.

Casino, slots, or sports betting — all should be played for entertainment. There is no guarantee of winning on any bet, and without the ability to accept losses, the experience can quickly change. l444 believes that informed players enjoy themselves in the long run.

Our Terms and Conditions include clear guidance on responsible behaviour. Every member agrees to these terms when creating an account — meaning it is each member's responsibility to stay in control of their gaming, and l444 is ready to help along the way.

There is often a tendency to place more bets to cover financial pressure or recover losses. This kind of behaviour is an early sign of a problem. Using l444's tools, you can set your own limits — no one's permission is needed.

If you feel that gaming is affecting your daily life, family, or work, it is wise to seek help without delay. Our FAQ section has answers to common questions about setting limits and managing your account.

Tools to Control Your Gaming

Deposit Limit

Set a maximum amount you will deposit over a set period (daily, weekly, or monthly). Once the limit is set, it takes effect immediately.

Loss Limit

Decide in advance how much you are willing to lose within a set period. Once the limit is reached, you will not be able to continue playing automatically.

Session Time

Session Timer

Set a time limit for how long you play in one sitting. When the time is up, the session will end automatically and you will be prompted to take a break.

Reality Check

You will be reminded at set intervals how long you have been playing and how much has been transacted. These notifications help you stay aware.

Temporary Break

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. During this time, no bets or deposits can be made from your account.

Permanent Break

Self-Exclusion

If you feel you need a long-term break, you can opt for permanent self-exclusion. Your account can be closed for 6 months, 1 year, or indefinitely.

To activate these tools, go to your account settings or contact l444's 24/7 live chat support.

Recognise the Warning Signs

If any of the following apply to you or someone close to you, do not take it lightly — seek help.

Placing more bets after a loss to try to recover — which often leads to even greater losses.
Spending more than a pre-set budget on gaming and feeling regret afterwards.
Hiding from family or friends how much time or money is being spent on gaming.
Neglecting work, studies, or family responsibilities to focus on gaming.
Taking loans, drawing on savings, or diverting money meant for essential expenses to fund gaming.
Feeling restless, angry, or anxious when unable to play — even experiencing trouble sleeping or concentrating.
Trying to stop on your own but being unable to — returning again and again.

Check Yourself

Ask yourself these questions

Do I play within a budget I set in advance?

Do I see gaming as entertainment only, not as a source of income?

Can I stop when I lose, or do I keep trying to win back my losses?

Is gaming affecting my work, family, or physical and mental health?

Am I hiding how much I play or spend from my family?

Can I set limits on my own and stick to them?

If several of these answers do not sit well with you, speak with l444's support team or someone you trust. Acknowledging the problem is the most important step.

l444's Commitment

l444 is not just a gaming platform — it is committed to building a responsible environment. We actively monitor patterns that indicate unusual changes in a member's gaming. Our team may reach out directly if we feel it is necessary.

We take the protection of minors seriously. If a family member, especially a child or teenager, uses your device, keep your account logged out and do not share your password. If in doubt, use cooling-off or self-exclusion.

Under our Privacy Policy, information collected for responsible gaming purposes is not used for any other purpose — it is solely for the protection of members.

l444 believes that playing with a healthy mindset leads to longer-lasting enjoyment. That is why we never encourage you to go beyond your limits — our goal is to help you make the right decisions.

Where to Get Help?

l444 Live Chat

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Chat with us directly about setting limits, taking an account break, or any other questions.

Email Support

You can also reach us by email outside of live chat. Our support team will respond to any responsible gaming requests — self-exclusion, documentation, or advice.

[email protected]

Family and Friends

Talk openly with the people close to you. A family member or trusted friend is often the first to help. Do not feel embarrassed — let them know, they want to be there for you.

Professional Advice

Seeking advice from a mental health professional or counsellor is not a sign of weakness. Counselling services are available at various mental health organisations and hospitals in Bangladesh.

Self-Help Groups

Talking with others who have faced the same problem can often be more effective. Joining a Bengali-language support group, online or in person, can be a positive step.

Medical Support

If the problem is serious, consult a psychiatrist. Excessive gambling is a recognised mental health condition — recovery through treatment is possible.

Responsible Gaming FAQ

You choose the self-exclusion duration yourself — 6 months, 1 year, or indefinitely. It can be activated from your account settings or through live chat. The exclusion cannot be lifted before the set period ends.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit usually involves a waiting period — this helps prevent impulsive decisions made in the moment.

No, self-exclusion can only be activated by the account holder themselves. However, if you are concerned about a family member, speak with our support team — they can offer guidance.

Any balance can be withdrawn before self-exclusion is activated. Withdrawals are usually completed within 30 minutes to 3 hours. Contact our live chat for more details.

Cooling-off is a temporary break — usually for a few days to a few weeks. Self-exclusion is a longer-term decision — 6 months or more — and cannot be cancelled before the set period ends. If you are unsure which is right for you, speak with the support team.

For mental health support in Bangladesh, you can contact the psychiatry department of a local hospital or a private counselling service. Talk to a family member or trusted friend — they are often the first and most effective source of support.